Terms and Conditions of FILODIVINO SOC. AGR. FOR. S.R.L

Last updated: 08/20/2022

Users who use the Services offered on the website (hereinafter also only “site” or “Platform” or similar terms) declare that they know and accept these general terms and conditions together with the Privacy Policy which forms an integral part of them.

We recommend that Users read the entire document carefully.

Owners of the Platform and of the related services below, perform functions and have functions towards the User as follows: Owner of the products sold: FILODIVINO SOC. AGR. FOR. SRL – San Marcello (AN), via Serra n. 46, 60030 – VAT number and tax code 02578620425 Function and office: FILODIVINO SOC. AGR. FOR. SRL is the Company that owns the products sold on the platform and the brands present on them. Owner of the platform and supplier of the sales, shipping, customer support service: Partner Wine of Michela Gioia in Via Mura Occidentale 19 / a, Jesi (An) P.I. 02761880422 Function and office: the Company that deals with selling in its own name and on behalf of FILODIVINO SOC. AGR. FOR. S.R.L., as well as to proceed with the shipment and delivery of the product and carry out customer support activities.

Information on the Owner of the Platform

Introduction

This document

This document constitutes a legal agreement between you, as a User, and FILODIVINO SOC. AGR. FOR. S.R.L. and regulates purchases on the Platform.

Definitions

“Legal Agreement” means that the terms of this agreement, once accepted by the User, are binding on the User.

“User”, “you”, “your” and similar terms, both in the singular and in the plural, refer to you, the User.

“Didemo” refers to the company that owns the products sold on the platform and the brands present on them.

“We”, “our” and similar terms refer to the company that owns the Platform.

“Agreement” refers to this document, as amended from time to time. The Contract is concluded in the Italian language.

“Order Confirmation and Shipping” indicates the email that shop-filodivino.it (managed by Partner Wine) sends when the sales contract is concluded and also indicating the data relating to the shipment of all or part of the products purchased.

“Order Receipt” means the email that shop-filodivino.it (managed by Partner Wine) sends upon receipt of the order.

“Service” the service offered by FILODIVINO SOC. AGR. FOR. S.R.L. as described by these Terms.

“Terms and Conditions (or Terms)” these general conditions of service, which constitute a legally binding agreement between the User and FILODIVINO SOC. AGR. FOR. S.R.L ..

Changes to these Terms

FILODIVINO SOC. AGR. FOR. S.R.L. and shop-filodivino.it (managed by Partner Wine) reserves the right to make changes to the Terms at any time, giving notice to the User by posting it on the Platform.

For this reason, users are invited to consult the most updated version of the Terms and Conditions before making any purchase. The applicable Terms and Conditions are those in force on the date the purchase order is sent.

The User who continues to use the Platform after the publication of the changes accepts the new Terms without reserve.

Acceptance of the Agreement

In order to use the Platform, you must carefully read and accept the Agreement by clicking on the specific acceptance button. If you do not accept the Agreement you will not be able to use the Service.

Registration, Platform Content and Prohibited Use

Registration

In order to use the Service or part of it, Users must register by providing, in a truthful and complete manner, all the data requested in the relevant registration form and fully accept the privacy policy and these general terms and conditions. The User has the duty to guard and keep his access credentials confidential. The registration credentials must be used exclusively by the user and cannot be transferred to third parties. The user undertakes to keep them secret and to ensure that no one has access to them, as well as to inform WP without delay in the event of suspected misuse and / or disclosure of the same.

It is understood that in no case FILODIVINO SOC. AGR. FOR. S.R.L. and shop-filodivino.it (managed by Partner Wine) may be held responsible in the event of loss, dissemination, theft or unauthorized use by third parties, for whatever reason, of the Users’ access credentials.

Cancellation and termination of User accounts

Registered Users can deactivate their accounts, request their cancellation or stop using the Service at any time, through their Reserved User Area or by contacting shop-filodivino.it directly (managed by Partner Wine).

FILODIVINO SOC. AGR. FOR. S.R.L. and shop-filodivino.it (managed by Partner Wine), in case of violation of these Terms, reserve the right to suspend or close the User’s account at any time and without notice.

FILODIVINO SOC. AGR. FOR. S.R.L. and shop-filodivino.it (managed by Partner Wine) reserve the right to suspend or cancel the User’s account at any time and without notice if they believe that:

  • the User has violated the Agreement; and / or
  • access or use of the danger service could damage FILODIVINO SOC. AGR. FOR. SRL and / or shop-filodivino.it (managed by Partner Wine), to other users or to third parties; and / or
  • the use of the Platform by the User may result in a violation of the law or applicable regulations; and / or
  • in the event of investigations conducted as a result of legal actions or for the involvement of the public authority; and / or
  • the account is considered by Didemo and / or shop-filodivino.it (managed by Partner Wine), at its sole discretion and for any reason, inappropriate or offensive or in violation of the Agreement or not in line with FILODIVINO SOC standards. AGR. FOR. S.R.L. and shop-filodivino.it (managed by Partner Wine).

Available content

The contents available on the Platform are protected by copyright law and other international laws and treaties aimed at protecting intellectual property rights and, unless otherwise specified, their use is permitted to Users only within the limits specified in this clause. .

shop-filodivino.it (managed by Partner Wine) grants the User, for the entire duration of the Contract, a personal, non-transferable and non-exclusive license, for exclusive personal and never commercial purposes and limited to the device used by the User for the use of such content.

Therefore, it is expressly forbidden for the User to copy and / or download and / or share (except within the limits illustrated below), modify, publish, transmit, sell, sub-license, process, transfer / assign to third parties or create works derived in any way from the contents, including third parties, available on the Platform, nor allow third parties to do so through the User or his device, even without his knowledge.

Where expressly indicated on the Platform, the User, for mere personal use, may be authorized to download and / or copy and / or share some content made available on the Platform, provided that he faithfully reproduces all the copyright indications and other information provided. by FILODIVINO SOC. AGR. FOR. S.R.L ..

Content provided by shop-filodivino.it (managed by Partner Wine) or by third parties

shop-filodivino.it (managed by Partner Wine) does not carry out any preventive moderation on the contents or links provided by third parties shown on the Platform. WP is not responsible for such contents and their accessibility.

Content provided by the User

Users are responsible for their own and third-party content that they share on the Platform, by uploading them, inserting content or in any other way. Users indemnify shop-filodivino.it (managed by Partner Wine) from any liability in relation to the illicit dissemination of third party content or the use of the Platform, in ways that are contrary to the law.

shop-filodivino.it (managed by Partner Wine) does not carry out any type of moderation of the contents published by the User or by third parties, but undertakes to intervene in response to reports from Users or orders given by public authorities in relation to content deemed offensive or unlawful.

In particular, shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L. may suspend or interrupt the display of content in the event that:

  • complaints from other Users are received;
  • receives a report of infringement of intellectual property rights;
  • believes it must do so in anticipation of, or as a result of, legal action;
  • such action is required by public authorities; or
  • believes that this content, remaining accessible through the platform, could put Users, third parties, the availability of the Service and / or shop-filodivino.it itself (managed by Partner Wine) and / or FILODIVINO SOC at risk. AGR. FOR. S.R.L ..

Rights on content provided by Users

The only rights granted to shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L. in relation to the contents provided by the Users are those necessary for the functioning and maintenance of the Platform.

Services Provided by Third Parties

Users may use services or content included in the Platform provided by third parties, but they must first have read the terms and conditions of such third parties and have accepted them.

Under no circumstances shop-filodivino.it (managed by Partner Wine) can be held responsible in relation to the correct functioning or availability, or both, of services provided by third parties.

Use not permitted

The Service must be used as established in the Terms.

Users cannot:

  • reverse engineer, decompile, disassemble, modify or create derivative works based on the Platform or any portion of it;
  • circumvent the computer systems used by shop-filodivino.it (managed by Partner Wine) or by its licensors to protect the content accessible through it;
  • copy, store, modify, change, prepare derivative works or alter in any way any of the contents provided by FILODIVINO SOC. AGR. FOR. S.R.L. and / or shop-filodivino.it (managed by Partner Wine);
  • use any robot, spider, search application and / or site retrieval, or any other device, process or automatic means to access, retrieve, scrape or index any portion of the Platform or its contents;
  • rent, license or sub-license the Platform;
  • defame, offend, harass, engage in threatening practices, threaten or otherwise violate the rights of others;
  • disseminate or post illegal, obscene, illegitimate, defamatory or inappropriate content;
  • illegally appropriating the account in use by another User;
  • register or use the Service in order to approach Users to promote, sell or advertise in any way products or services of any kind through the Platform;
  • use the Platform in any other improper way that violates the Terms.

Terms of sale

Purchase

Purchase procedure

Each order sent constitutes an offer for the purchase of products. shop-filodivino.it (managed by Partner Wine) reserves the right, at its sole discretion, to accept or reject the Order after checking the availability of the product object of the proposal, under the conditions set out therein. The User must select the products and complete the check-out, after carefully checking the information contained in the order summary. The order is made by confirming the order and is subject to payment of the price, taxes and shipping and payment costs indicated in the Order Summary form.

The order receipt does not constitute acceptance of the order. The conclusion of the contract takes place at the time of sending the Order Confirmation and shipment by shop-filodivino.it (managed by Partner Wine) to the email address provided by the User. shop-filodivino.it (managed by Partner Wine) reserves the right not to confirm an order, communicating to the User within 5 working days of placing the order, at the email address associated with his purchase, of any unavailability of one or more of the products purchased. In this case shop-filodivino.it (managed by Partner Wine) will refund the price and shipping costs incurred by the User.

Modification of the order

The modification of the order after sending the purchase order can be made through the e-mail and telephone channels of the customer service as indicated in the next point.

Customer support service

The customer service will be available from Monday to Friday from 8:00 to 20:00 and on Saturday and Sunday from 9:00 to 18:00 and will respond to customer requests through the e-mail address: info @ shop-filodivino. it and to the telephone number +39 3483759816. The customer service will use a ticketing system for the correct management of requests.

The customer support service reserves a maximum term of 72 hours for the processing and correct management of requests. Any requests received during public holidays will be processed on the first useful day.

Terms of payment

shop-filodivino.it (managed by Partner Wine) uses third-party tools for processing payments and does not in any way come into contact with payment data – such as those relating to credit cards – provided.

Any costs for managing payments from the User that are not accepted will be charged to the User.

All prices are inclusive of VAT. and expressed in Euros. The total price resulting at the end of the Order includes shipping costs.

In order to guarantee the security of payments made, shop-filodivino.it (managed by Partner Wine) uses Braintree as a secure payment gateway (SSL) through which it is possible to interface with the main payment circuits, including Amex, Mastercard, Visa, PostePay and PayPal. Furthermore, limited to orders placed by customers on Italian soil, the cash on delivery service is available.

The conditions of use of the PayPal service are available at the following link.

The conditions of use of the Braintree service are available at the following link.

Prior authorization for future payments via PayPal

In case of payment via PayPal account, during the purchase, shop-filodivino.it (managed by Partner Wine) will store an identification code associated with the customer’s PayPal account, which authorizes shop-filodivino.it (managed by Partner Wine) to an exclusive use linked to future purchases.

It is possible to revoke the aforementioned authorization at any time, through the Platform interface or by contacting Partner Wine directly.

Retention of title

Until full payment of the price of the products ordered, the products remain the property of FILODIVINO SOC. AGR. FOR. S.R.L ..

Availability of products

The prices, descriptions or availability of the products displayed are subject to change without notice by FILODIVINO SOC. AGR. FOR. S.R.L. it being understood that the price charged to the user will be the one published on the product information sheet at the time the order is sent.

The photos inserted are indicative and may not constitute an exact representation of the products.

shop-filodivino.it (managed by Partner Wine) on the recommendation of FILODIVINO SOC. AGR. FOR. S.R.L. will present the characteristics of the products with the greatest degree of detail possible on the Platform within each tab corresponding to the product viewed by the User. However, the images and colors of the products offered for sale on the Platform may differ from the real ones due to multiple factors including, but not limited to, the User’s terminal monitor, photographic filters, etc. Therefore, the User acknowledges and accepts that any such minor differences do not constitute a lack of conformity of the products.

In any case of unavailability of the ordered Product, without prejudice to the rights attributed to the user by law, and, in particular, by Chapter XIV of Title II of Book IV of the civil code, the user will be promptly informed by e-mail or by phone. The user will therefore be entitled to terminate the contract, pursuant to and for the purposes of the provisions of art. 61, IV and V paragraphs, of the Consumer Code. In the event that the user makes use of the right of termination pursuant to art. 61, IV and V paragraphs, Consumer Code or in any case in which the payment of the Total Amount Due has already been made, WP will reimburse this amount without undue delay and, in any case, within the maximum term of 15 days. working from the date of collection. This amount will normally be credited to the same payment method used by the user for the purchase or the other means agreed between the user and shop-filodivino.it (managed by Partner Wine). Any delays in crediting may depend on the bank, the type of credit card or the payment solution used.

Execution of the Order

The Order is executed within the terms specified in the summary page and in the Order Confirmation and Shipping email, subject to the availability of the ordered product. shop-filodivino.it (managed by Partner Wine) cannot be held responsible for damages suffered by the User due to delivery delays that are not dependent on circumstances foreseeable by the parties at the time of sending the Order Confirmation and shipment.

Shipment

Shipping costs vary depending on the size, weight and destination of the items chosen.

Free shipping is also provided for orders over a certain spending threshold, depending on the destination. Restrictions on the quantity of products that can be purchased may be applied for orders placed outside the European Union.

All delivery information, tax and duty details as well as shipping destination can be viewed at the following link.

Partner Wine does not assume responsibility for customs clearance delays, but undertakes to minimize any inconvenience.

Traceability of the order

Customs duties are calculated according to the regulations of the country of transit of the goods. Customs duties are usually always charged to the recipient of the shipment before delivery. Shop-filodivino.it (managed by Partner Wine) and the courier do not intervene directly in the customs clearance process. This type of management is always carried out by the Customs of the country in which the goods transit.

Customs clearance costs and any other additional charges are the responsibility of the User.

Customs clearance and duties

Customs duties are calculated according to the regulations of the country of transit of the goods. Customs duties are usually always charged to the recipient of the shipment before delivery. Shop-filodivino.it (managed by Partner Wine) and the courier do not intervene directly in the customs clearance process. This type of management is always carried out by the Customs of the country in which the goods transit.

Customs clearance costs and any other additional charges are the responsibility of the User.

If you have shipped within the EU, no customs tax will be applied to your shipment.

Delivery

Deliveries are made during normal business hours to the address indicated by the User and in the manner specified in the order summary.

It is up to the user to check the conditions of the Product that was delivered to him. Without prejudice to the fact that the risk of loss or damage to the Products, for reasons not attributable to shop-filodivino.it (managed by Partner Wine), is transferred to the user when the user, or a third party designated by the same and different from the carrier, enters physically in possession of the Product. The user is advised to check the number of Products received and that the packaging is intact, not damaged, wet or otherwise altered, even in the closing materials and is invited, in his interest, to indicate on the transport document of the carrier, any anomalies, accepting the package with reserve. The unreserved receipt of the Products, in fact, does not allow the user to take legal action against the courier, in the event of loss or damage to the Products, except in the case in which the loss or damage is due to willful misconduct or gross negligence of the courier itself and with the exception of partial loss or damage not recognizable at the time of delivery, provided that in the latter case, the damage is reported as soon as known and no later than eight days after receipt. In the event that the packaging shows obvious signs of tampering or alteration, the user is also recommended to promptly notify the Customer Service of shop-filodivino.it (managed by Partner Wine). In any case, the application of the rules on the right of withdrawal and the legal guarantee of conformity remains valid.

In case of failure to collect within the deadline set by the carrier, the products will be returned to shop-filodivino.it (managed by Partner Wine), which will refund the price of the products including shipping costs. shop-filodivino.it (managed by Partner Wine) cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the User, for any damage that may have occurred to the Products after delivery to the carrier. , where the latter has been chosen and appointed by the User or due to delays in delivery attributable to the latter.

Right of withdrawal

In case of purchase of products or services on the Platform, the User has the right to withdraw from the contract without indicating the reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the User or a third party – other than the carrier and designated by the User – acquires physical possession of the goods. To exercise the right of withdrawal, the User is required to inform shop-filodivino.it (managed by Partner Wine) and / or Didemo of the decision to withdraw through an explicit declaration sent to the indicated contacts and before the withdrawal period expires.

To exercise the right of withdrawal, the user must send an email to the address: shop-filodivino.it (managed by Partner Wine) with an explicit declaration of his decision to withdraw from the contract (Declaration of Withdrawal). Since the burden of proof relating to the exercise of the right of withdrawal before the expiry of the Withdrawal Period is borne by the user, it is in the user’s interest to keep a copy of the email sent to shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L. with the Declaration of Withdrawal.

To this end, you can use the model for exercising the right of withdrawal shown below:

 Addressed to:________________________________________________

I / we hereby notify the withdrawal from my / our contract of sale of the following goods / services:

________________________________________________________________________________________________ (enter here a description of the goods / services you intend to withdraw from the purchase)

  • Ordered on:_____________________________________________________________ (insert the date)
  • Received on: _____________________________________________________________ (insert the date)
  • Name of consumer (s):____________________________________________________________
  • Address of the consumer (s):__________________________________________________________
  • Date: ______________________________________________________________________________

(sign only if this form is notified on paper)

The user is free to express his choice to withdraw from the contract in another equivalent form.

Effects of withdrawal

If the User withdraws from this contract, he will be reimbursed all the payments he has made in favor of shop-filodivino.it (managed by Partner Wine), including delivery costs (with the exception of additional costs deriving from the possible choice of a type of delivery other than the least expensive type of standard delivery offered) without undue delay and in any case no later than 14 days from the day on which shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L. is informed of the User’s decision to withdraw from this contract. These refunds will be made using the same payment method used by the User for the initial transaction, unless the User has expressly agreed otherwise; in any case, the User will not have to incur any costs as a result of this reimbursement. The reimbursement may be suspended until receipt of the goods or until the User demonstrates that he has returned the goods, whichever is earlier.

The User is requested to return the goods and deliver them to shop-filodivino.it (managed by Partner Wine) without undue delay and in any case within 14 days from the day on which he communicated the withdrawal from this contract. The deadline is met if the User returns the goods before the expiry of the 14-day period. The costs of returning the goods will be anticipated by the User, but will be reimbursed by shop-filodivino.it (managed by Partner Wine) in the manner and within the limits indicated above by the User.

Limitations to the right of withdrawal

Returned products that are damaged or used in a different and further way than is strictly necessary to establish their nature, characteristics and functioning will be reimbursed after deduction of the decrease in value resulting from damage or use. Reimbursement is excluded when the decrease in value is total.

The User is requested to insert a copy of the delivery document received inside the package.

The right of withdrawal, pursuant to art. 59 of the Consumer Code, is in any case excluded in relation to:

  • goods made to measure or clearly personalized;
  • the supply of goods that are liable to deteriorate or expire rapidly;
  • the supply of sealed goods that are not suitable for return for hygienic reasons or related to health protection and have been opened after delivery.

Applicability of the withdrawal clauses

The clauses concerning the exercise of the right of withdrawal, as well as the related consequences and exceptions, apply exclusively to the User who qualifies as a consumer, that is, to the User who acts for purposes unrelated to his business and professional activity.

Legal guarantee of conformity

All Products sold on the Platform are covered by the Legal Guarantee of Conformity provided for in Articles. 128-135 of Legislative Decree 206/2005 (Consumer Code) and by Legislative Decree 21/2014 implementing Directive 2011/83 / EU.

The User who purchases as a consumer has the right to guarantee the conformity of the products and services purchased within the limits of 24 months from the purchase provided that notice is given within 2 months of the discovery of the lack of conformity.

To exercise the right to guarantee, the User is required to contact shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L. to the contact information contained in this document, giving an accurate description of the defect found.

If the lack of conformity of the product is ascertained, the User has the right to obtain, at his choice, the repair or replacement of the product.

The User also has the right to request FILODIVINO SOC. AGR. FOR. S.R.L. an appropriate price reduction or termination of the contract in the following cases:

  • if the repair and replacement are impossible or excessively expensive;
  • if FILODIVINO SOC. AGR. FOR. S.R.L. has not repaired or replaced the goods within a reasonable period, in any case not less than 15 days;
  • if the replacement or repair previously carried out has caused significant inconvenience to the User.

The User is still required to return the defective products.

Compensation and Limitation of Liability

Indemnify

The User undertakes to keep shop-filodivino.it (managed by Partner Wine) and FILODIVINO SOC unharmed. AGR. FOR. S.R.L. (as well as any companies controlled or affiliated by the same, its representatives, directors, agents, licensees, partners and employees), from any obligation or liability, including any legal costs incurred to defend themselves in court, which may arise in the face of damages caused to other Users or to third parties, in relation to the content uploaded online, to the violation of the law or the terms of these terms of service.

Limitation of Liability

shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L. and all the functionalities accessible through the Platform are made available to Users, under the terms and conditions set out in the Contract, without any guarantee, explicit or implicit, which is not mandatory by law. In particular, no guarantee is provided of the suitability of the services offered for the particular purposes that the User aims at.

The use of the Platform and the features accessible through the Platform is carried out by the Users at their own risk and under their own responsibility.

In particular shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L., within the limits of the applicable law, is liable for damages of a contractual and extra-contractual nature towards Users and third parties exclusively by way of willful misconduct or gross negligence when these constitute an immediate and direct consequence of the activity of shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L .. Therefore, the shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L. will not be responsible for:

  • any losses that are not a direct consequence of the breach of the Agreement by shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L .;
  • any loss of commercial opportunity and any other loss, even indirect, possibly suffered by the User (such as, but not limited to, commercial losses, loss of revenues, revenues, profits or presumed savings, loss of contracts or commercial relationships, loss of reputation or goodwill value, etc.);
  • damages or losses deriving from interruptions or malfunctions of the Platform due to events of force majeure or, in any case, to unforeseen and unforeseeable events and, in any case, independent of the will and unrelated to the sphere of control of shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L. such as, by way of example but not limited to, breakdowns or interruptions to telephone or electrical lines, to the internet and / or in any case to other transmission tools, unavailability of websites, strikes, natural events, viruses and computer attacks, interruptions in the supply of third party products, services or applications; and
  • incorrect or unsuitable use of the Platform by Users or third parties.

Common provisions

Interruption of the Service

To guarantee Users the best possible use of the Service, shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L. reserves the right to interrupt the Service due to the need for maintenance or system updates, informing Users through constant updates on the matter.

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of the Platform and its Services without the prior written permission of FILODIVINO SOC. AGR. FOR. S.R.L., guaranteed directly or through a specific resale program.

Privacy policy

The data communicated by the User necessary for the execution of the contract are processed in accordance with the provisions of EU Regulation 679/2016 and Legislative Decree 196/2003 as amended by Legislative Decree 101/2018.

For information on the use of personal data, Users must refer to the privacy policy of this site.

Intellectual Property Rights

All trademarks of the Application, figurative or nominative, and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos that appear concerning FILODIVINO SOC. AGR. FOR. S.R.L. are and remain the exclusive property of FILODIVINO SOC. AGR. FOR. S.R.L. or its licensors and are protected by applicable trademark laws and related international treaties.

All trademarks and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos concerning third parties and the contents published by such third parties on the platform are and remain the exclusive property or in the availability of said third parties and their licensors and are protected by applicable trademark laws and related international treaties. WP does not own the ownership of these intellectual property rights and can use them only within the limits and in compliance with the contracts concluded with such third parties and for the purposes outlined therein.

Age requirements

Users declare to be of age according to the legislation applicable to them. Under no circumstances may children under the age of 13 use the platform.

Conditions for receiving deliveries

Furthermore, the User who makes the purchase through the platform declares and guarantees that whoever will receive the shipment of the purchased products is of age according to the legislation applicable to the latter.

Transfer of the contract

FILODIVINO SOC. AGR. FOR. S.R.L. reserves the right to transfer, assign, arrange by novation or subcontract all or some of the rights or obligations deriving from the Terms, provided that the User’s rights provided herein are not affected, without prejudice to the possibility for the User to freely withdraw from the Contract. The User will be promptly notified of any transfer.

The User may not assign or transfer in any way their rights or obligations under the Terms without the written authorization of FILODIVINO SOC. AGR. FOR. S.R.L ..

Communications

All communications relating to FILODIVINO SOC. AGR. FOR. S.R.L. must be sent using the contact information indicated in the Agreement.

Ineffectiveness and partial nullity

The Company does not guarantee that the contents of this site are appropriate or lawful in other countries. Any invalidity, nullity or ineffectiveness of one or more of these Conditions, if accepted, will not result in the invalidity, ineffectiveness or nullity of the remaining clauses which will remain valid and effective.

Applicable law and competent court

These Terms and all disputes regarding the execution, interpretation and validity of this contract are subject to the law, the jurisdiction of the Italian State and the exclusive jurisdiction of the Milan court.

In cases where the law provides for it, the mandatory forum will be that of the consumer’s residence.

Dispute Resolution

Online dispute resolution for consumers

The consumer resident in Europe must be aware of the fact that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial way any dispute relating to and / or deriving from contracts for the sale of goods and services entered into online. Consequently, if you are a European consumer, you can use this platform for the resolution of any dispute arising from the online contract entered into with FILODIVINO SOC. AGR. FOR. S.R.L ..

The platform is available at link.

shop-filodivino.it (managed by Partner Wine) and / or FILODIVINO SOC. AGR. FOR. S.R.L. is available to answer any question sent by email to the address published in this document.

Last updated: 08/20/2022